I am not sure about HK...7 r* [& [2 k# C \
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)5 ~8 V% } l4 ^* f: ~! N
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. ( j: A! p! _* j- M: h0 I, V4 w+ M. h* ^* J
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. $ G! G0 s4 g* I4 o) L7 X1 c7 R8 }& h* H, D+ }$ i
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....