I am not sure about HK... : b4 a- b9 n3 B2 a0 _8 X+ A1 vbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) * [. i! ]& `7 C+ P. DThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. % ~( s3 U% C3 r* y& i N' h% Z" [& ~& u7 c, k ^8 h
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 6 R8 [' \. w, m7 m9 Y0 W3 B/ _8 A
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....