I am not sure about HK.... j- `6 f2 m) [7 A4 `; C! }) ?; y( j
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) ! [1 w* x$ u1 ^( x5 N$ e4 r8 JThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.! Z1 M) [* }4 O1 G1 W" r
# j w+ k$ K) h$ b% Q
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.7 s- F# O& b- n' g
1 A9 R) b) C$ H* |In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....