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發表於 2005-8-10 09:51 PM
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就係呢篇~' [+ d. V7 v: t6 s$ r8 T; T4 Y
Thank you for contacting Microsoft Personal Support Service. According to your case, we would request you may try the suggestion and please be reminded to backup all data! , V% a' r3 e, ]& b) Z
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# h, e' u: h+ B3 vTemporarily Disable any antivirus and firewall programs
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Do you have installed any antivirus and firewall programs? If yes, could you please temporarily disable them? The error is probably caused by these third party programs.Please test the issue again. Does the error still happen?
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, R# L3 i" P s9 {; o8 @ yMethod 1 – Rename the Windows Update folder1 b9 f3 Z: e& o: U
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Please try to rename the following file from Catroot2 to oldCatroot2 which located in “C:\Windows\System32\”. Then, you can try to testing the Windows Update.
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Method 2: Delete the contents of the DataStore folder
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' x6 [ t" u \8 M7 S; B5 K7 A+ x1. Click Start.
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2. Choose Run.5 @& i$ e" I" j, U: C6 v& X
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3. In the Run box, type %windir%\SoftwareDistribution
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: j9 B0 X* v+ m3 V8 X o4. Click OK.) u' u& E$ c6 p0 ?7 R3 |
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5. Open the DataStore folder.
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! q1 _- f6 m2 y& e- `7 e6. Delete all contents of the DataStore folder.
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7. Close the window.
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Method 3: Clean up Windows Update temporary folder ' a* {- t' D }) d' o
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One possible cause is that the temporary folder for Windows Update is containing corrupted files. Please erase all the files there to get the system clean.
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L4 ~1 K) J" O0 Z& \4 F9 h+ y9 S, E: P1. Click Start, Run, type cmd and press Enter. Please run the following command in the opened window. ( C* h) X0 k2 Y! P3 O- B4 o6 H
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: a0 x7 m0 F5 ]Net stop WuAuServ 9 d6 Q; f# i0 a: a# d& k# x
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2. Click Start, Run, type %windir% and press Enter.
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: ~" x; E9 T9 M; L! S' }) i/ s3. In the opened folder, rename the folder SoftwareDistribution to Sdold. , N4 _: f7 B8 }6 D; P* S' Q
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4. Click Start, Run, type cmd and press Enter. Please run the following command in the opened window. 4 y; G% r4 ^1 u' y$ Q9 g
Q' N+ q1 i1 z- \5 CNet start WuAuServ
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7 |, @% n1 I) s; |8 H& BMethod 4 – Re-register the Windows Update client
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( b4 j2 J$ z1 _5 S* `' I1. Quit all programs that are running. 5 b& U1 H/ ^8 n+ K
2. Click Start, and then click Run. ( Y5 N/ H) Z2 ]5 z
3. Type “regsvr32 wuapi.dll” (without the quotation marks), and then click OK.
8 H7 s7 p$ O$ f# P; k4. When you receive the “DllRegisterServer in urlmon.dll succeeded” message, click OK. ) V( q5 y) Y$ z9 M
9 g: a+ |+ {/ m5 i( u8 t/ T- QIf this does not resolve the problem, repeat inputting the following commands and click OK after each command./ z6 B0 l1 F; }$ `- w
8 C# ?4 E/ h; Nregsvr32 msxml.dll N& F1 y' {: g
regsvr32 msxml2.dll) x2 C- j* E% ?% t4 o- M/ ^
regsvr32 msxml3.dll6 U( x: F: B& \! b _5 D" Y
regsvr32 Urlmon.dll
& v/ P! o: e9 V, H) e+ x$ i) z2 Q+ Pregsvr32 wuaueng.dll " A- _( f/ b& r" P+ B3 \0 e
regsvr32 wucltui.dll: U1 s9 F/ [2 Y' j* R' x, N
regsvr32 wups.dll5 n" j/ s: N( e8 y! S' c
regsvr32 wuweb.dll
$ Q, n. K/ [6 H/ w. p1 C; ]regsvr32 Softpub.dll
2 Z- T. \1 G& X1 |% Pregsvr32 Wintrust.dll
& W3 f! [2 L& T: r% j! w- kregsvr32 Initpki.dll
0 K6 V, F* H( H5 ?regsvr32 Dssenh.dll
1 f3 b1 _0 G0 V- R1 p3 a ]regsvr32 Rsaenh.dll
, ^- W3 I b9 {9 Gregsvr32 Gpkcsp.dll8 c; V- H' I9 [: k
regsvr32 Sccbase.dll
9 a! S* M! J2 `. qregsvr32 Slbcsp.dll
) f0 Y, N5 p! V/ zregsvr32 Cryptdlg.dll
7 P) X8 c4 f7 K0 c3 x+ `+ Kregsvr32 Mssip32.dll, ^: ?7 w# P& j" K& w1 x
regsvr32 jscript.dll* p$ L9 o/ R& B, X# O+ C" P
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In order to provide further support to you, we need to check if your Microsoft product is included in our free warranty support list. We would like your help in providing the following information. F% Q8 w+ G) P! M' j) K7 B
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1. Windows Product ID. You can get it from mouse right click My Computer > Properties > General tab. It is 20 digits in length
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+ i' i7 V& g- z' Q& ?! }8 A& MPlease be informed that 90 days free Warranty Support excludes OEM, Select & Microsoft Open License Pack - MOL users. For OEM product, you can contact your hardware vendor to access product support. We do offer Microsoft Incident Pack to OEM, Personal, and IT Professional customers for support services.
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$ ]- M6 ~! k0 |& @$ m* T- oBesides that, you are welcome to visit our self-help support web site, which contain rich technical document for you to learn and troubleshoot your problem. <http://www.microsoft.com/hk/support/default.htm>( |' n$ b F2 \) a( ~
<http://search.support.microsoft. ... =zh-hk&sd=perkb>
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2 M' Q) O) W4 dPlease let me know if you are in doubts. I am looking forward to hearing from you again |
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