I am not sure about HK... ' f! \$ ]) Y* @0 h" {but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)8 X# G: t/ I# @/ e
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.1 m- ?4 T/ w* p; E2 y% I
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One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. * ]/ V y3 G& c( T8 k- d 9 Z% u# g( K4 t* c' I) zIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....
