I am not sure about HK...8 d2 _4 D' S& F r0 b/ M
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) 1 e2 E. q9 S0 l( N1 A* _3 wThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. $ S9 R3 c% M: Q& v9 _0 k 8 x6 P. |. P5 n2 D; @( uOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America., l0 h- D) k: t
! J7 p) u4 ~' ]/ D5 S: X
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....