I am not sure about HK...( i+ h6 r* t* u# P' q& U
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....): T. [. U' ~0 o% n& i3 v& p
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.( M% Q" t7 H# b: Q. w& W4 D
- ~+ A0 @7 g$ K* mOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.6 Q" B$ `0 @. B: X! G e f
y: I- y8 b% i$ k; [4 K6 c+ ]In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....
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