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4669#
發表於 2005-8-10 10:13 PM
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Originally posted by wanmankit at 8/10/2005 21:51:! B7 {& J5 _- L' P
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Thank you for contacting Microsoft Personal Support Service. According to your case, we would request you may try the suggestion and please be reminded to backup all data!
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9 p# _7 ?& n# U5 xTemporarily Disable any antivirus and firewall programs2 ~9 ]8 ~( ~2 ~1 z a+ F
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Do you have installed any antivirus and firewall programs? If yes, could you please temporarily disable them? The error is probably caused by these third party programs.Please test the issue again. Does the error still happen?
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Method 1 – Rename the Windows Update folder
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7 U) d$ E5 o0 X2 F9 f! L========================
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# [- k4 X, h0 d" O& KPlease try to rename the following file from Catroot2 to oldCatroot2 which located in “C:\Windows\System32\”. Then, you can try to testing the Windows Update.
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% b6 k% F7 F% i7 fMethod 2: Delete the contents of the DataStore folder
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- O' |7 s& X2 F O- ^1. Click Start.1 h7 G$ S M: A! p$ U
4 Z7 x# c4 @7 k8 d2. Choose Run.
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3. In the Run box, type %windir%\SoftwareDistribution
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4. Click OK.
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5. Open the DataStore folder.
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8 s2 X) F! R4 |! K; r6. Delete all contents of the DataStore folder.
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7. Close the window.# i! C2 u1 Z, d( U* G3 j' Y
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8 s" K( m0 p1 ~2 t( }7 TMethod 3: Clean up Windows Update temporary folder / |7 h* f9 S4 K
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3 f4 K6 ^$ S# {One possible cause is that the temporary folder for Windows Update is containing corrupted files. Please erase all the files there to get the system clean.
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' y9 L0 Z- m$ O" C* F. ^8 G1. Click Start, Run, type cmd and press Enter. Please run the following command in the opened window. 0 g, r5 K, |, U4 p
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Net stop WuAuServ 0 q4 y5 m8 d2 j% H3 m4 b; N
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2. Click Start, Run, type %windir% and press Enter. + ]! y: @6 f7 O7 Y; \
$ o4 l, B) e+ W! S3. In the opened folder, rename the folder SoftwareDistribution to Sdold.
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4. Click Start, Run, type cmd and press Enter. Please run the following command in the opened window. ' D1 W3 q) x3 e3 i7 j. \
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Net start WuAuServ
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Method 4 – Re-register the Windows Update client
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1. Quit all programs that are running. ! H4 [$ {9 Y6 _1 N) H
2. Click Start, and then click Run.
9 n3 j' c1 J+ G' j3. Type “regsvr32 wuapi.dll” (without the quotation marks), and then click OK.
9 S2 d; \4 v z2 _6 P4. When you receive the “DllRegisterServer in urlmon.dll succeeded” message, click OK.
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2 j( y) f6 y0 DIf this does not resolve the problem, repeat inputting the following commands and click OK after each command.* g" U/ F9 k- J# P+ y
% w A: G2 P% j# b+ C$ G. Fregsvr32 msxml.dll9 X0 s# t+ R2 t# ^/ c: g) _# X
regsvr32 msxml2.dll6 i' q& w2 D" L L/ x. B) u# _5 w- g* M) B
regsvr32 msxml3.dll
+ t e5 d- T, K- r# O xregsvr32 Urlmon.dll
& p" J% g7 S5 ?/ C& uregsvr32 wuaueng.dll ' v0 C3 J! v- {7 ^2 Q
regsvr32 wucltui.dll
$ X+ m- G8 R3 N4 E/ xregsvr32 wups.dll
i! w! ^# k4 c/ |6 lregsvr32 wuweb.dll
# H7 |( _4 R' J" P" Q( ^! zregsvr32 Softpub.dll
: x% x- ~3 c Lregsvr32 Wintrust.dll
! l1 w8 G+ P, I) M5 kregsvr32 Initpki.dll
* `6 E# R9 n( g, X7 G6 aregsvr32 Dssenh.dll
$ V6 X" H7 E Hregsvr32 Rsaenh.dll' q: Z& R W5 |& w# G; S
regsvr32 Gpkcsp.dll
5 S1 C8 @0 E* }3 d% o* G/ ]regsvr32 Sccbase.dll% [, q' e; i! b
regsvr32 Slbcsp.dll
. l& P- b8 V: N3 _/ aregsvr32 Cryptdlg.dll
3 q2 m; ?. a2 x( T- E4 {) L2 F# Mregsvr32 Mssip32.dll
" u% q D! s; v3 N8 K. N4 o8 mregsvr32 jscript.dll
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9 j- ~1 o2 w1 |/ @3 ~' r+ U/ x4 xIn order to provide further support to you, we need to check if your Microsoft product is included in our free warranty support list. We would like your help in providing the following information. . e0 I$ i$ t3 c7 c/ m
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' W- `4 o% e P" r( o% Q! ~1. Windows Product ID. You can get it from mouse right click My Computer > Properties > General tab. It is 20 digits in length6 O' C7 b1 L; H; s- B
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; h% \0 R# n6 ?Please be informed that 90 days free Warranty Support excludes OEM, Select & Microsoft Open License Pack - MOL users. For OEM product, you can contact your hardware vendor to access product support. We do offer Microsoft Incident Pack to OEM, Personal, and IT Professional customers for support services.
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& C' i& Z9 O6 |( {* U! R" ^' BBesides that, you are welcome to visit our self-help support web site, which contain rich technical document for you to learn and troubleshoot your problem. <http://www.microsoft.com/hk/support/default.htm>7 C0 U, w! s! t" W
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Please let me know if you are in doubts. I am looking forward to hearing from you again
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) [2 G; @# Q2 S( S8 d謝謝你聯絡Microsoft Personal Support Service。 您的情況, 我們會請求您也許嘗試備份(backup)所有資料!
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臨時地使antivirus and firewall失去功能7 u5 l: _1 O( F5 I" p+ W
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( ?& d1 g/ v) T2 x& _4 A( f您安裝了任何antivirus 嗎 ? 如果 yes , 能令您臨時地使他們失去功能嗎? 錯誤大概由這些antivirus program 造成的。再請測試問題。 錯誤有冇在發生嗎 ?& f( ~' j( [& c+ C& F4 m9 F
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1 c+ d# I) D l* \) M! ^( _6 T g方法1 - 給windows(更新文件)folder update改名) t$ n! M6 l2 A! X: f' ^; U/ ?
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請設法給以下文件改名從Catroot2 改為 oldCatroot2 位字係"C:\Windows\System32 \ "。 然後, 您能在嘗試更新window。
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8 e0 C! q: K7 `) Z方法2: 刪除DataStore 文件
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1. 點擊開始。
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2. 選擇run。. t8 |( o2 Q& p/ z; e" s2 v
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3. run 箱子, 輸入%windir%\SoftwareDistribution
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4. Click OK.
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7 S$ q b9 j* _5. 開 DataStore 文件.
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$ N& N1 P; e. m# H% L6. 刪除所有內容 DataStore 文件.9 i8 z& i E# V j' I% z+ j5 \
& X! c6 g# Q! [2 ?7. Close the window. |
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